SERVICE & SUPPORT FOR GASTRONOMY

Daggi’s [24/7] Service

SERVICES GASTRONOMY                                    

*         Event - Planning

*         Consultation 

*         Care & Organization

*         Crisis Management

CONSULTATION - also implemented on request - TRAINING on site also possible  Consulting services  

• Business planning
• Gastronomy (Bar, Pup, Café, Music café, Restaurant, Lounge etc.-, Club- & Discotheque Concepts – „The unique or special or exceptional bar“…
• Catering & Event Consulting 
• Competitive analysis 
• Location analysis 
• Cost, Sales & Profit - Sales Tax 
• Personnel Management 
• Approval Procedure (Legislative Texts & Communications) 
• GEMA & other applicable charges 
• Start-up         
• Operating Organization       
•  Calculations       
•  Profitability calculation       
• Possibly. Grants & grants     
• To-Do Lists     
•  Inventory
•  Office organization & accounting
• Corporate Communications, Public Relations, Advertising &  Marketing

EVENT PLANNING - management & event concepts  

Let us convince you of our services! When we plan your event, always following the motto:                                          

"There is nothing that does not exist"!                

YOU DO A THING RIGHT OR EVER NOT!!!                            Just Do it!!!  

We are at your disposal for your planning, with our many years of experience, and will be at your side until the end!  

• Are you looking for a concept?  
• Are you looking for support in the planning & execution of your party?      
• You are only looking for a consultation?  
• Are you looking for specific artists or DJs for your party / event?  
• Are you looking for good suppliers or a perfect location?  

My entire team 

is with passion & professionalism, a lot of fun and a good mood, concerning all topics concerning your party, always at your side! We have a very large, diversified, regional & international network of contacts.  

Years of experience in the event sector! - Huge Idea Pool We want your party to be unforgettable! - Big praise for the organizer! Gladly also together with you  

• Conception, planning & execution of events / parties         
• Club parties & club events     
•  Small & big festivals        
• Birthday parties (private, public, business)       
•  Corporate parties       
• Christmas celebrations       
• Business events, e.g. product presentations  

                             more under Daggi’s [24/7] Services

•  Location search, the right location for the occasion!         
•  Modern celebrations in the loft or factory floor      
•  Classic celebrations in the castle,       
•  Glamorous parties in the ballroom      
•  Stylish celebrations in the countryside, such. B. wedding on the lake            
• Beach party on the beach       
• Celebrate in clubs, bars, lounges and everything to your liking  
• International places  
• Event technology with our technicians ensures the success of your party 
• Possibly on request or by us advised search for sponsors, the bigger the event, the more interesting for sponsors 
• PR & Marketing (flyers, social media, etc.) 
• Very large pool of TOP staff for regulated times
• Partner - Many top connections to many partners in the event sector. Our base is the big national & international network for a top service!                    
• National & International Clubs      
• Events of all kinds      
• Music (all genres)       
• Agencies / advertising partners national & international      
• Sponsors, such as Beverage manufacturer, tobacco manufacturer   
• Hotels & Accommodation in Berlin, Germany & Mediation all over the world      
• Travel (Travel Agencies, Agencies & Tour Operators)     
• Shopping & Fairs      
• Service providers, such as Catering, security, music, shows etc.  

 We have been successfully supporting the catering industry for years in the development, implementation and optimization of their ideas and concepts.

The advice can be found in all areas of the company:

• Management                                                       
• Kitchen                 
• Entire service area                                 
• Marketing  

With a professional view from outside, operational processes are optimized and further improved. Fast and practical implementation characterizes the efficient work of our consultancy.  We get it to the point:             

 ***        Often there are only minimal adjustments, but then have a                                            positive impact.      

GASTRONOMY COACHING & SALES PROMOTION  

You have many guests, but your employees do not achieve the sales they could achieve? We train your employees to work profitably.

MOTIVATION OF LEADERS AND EMPLOYEES  

Your company demands more and more power than you can sustain in the long term? Your employees are not motivated?  

We are at your disposal to find a solution for a sustained positive operating result.    

CONFLICT MANAGEMENT  

You have motivated employees who do not understand each other and therefore do not work well together?  We offer a training that makes you a permanently successful team.     

OPTIMIZING THE PROCEDURES  

Your team is not up to the onslaught of customers at peak times?  We train your employees to work more efficiently and structured.     

TECHNICAL TRAINING FOR LEADERS AND EMPLOYEES  

You or your employees are career changers and need the basics of gastronomy?  We provide you with the necessary knowledge.  Are the staff satisfied, the guests are satisfied, then the restaurateur is satisfied! If the restaurateur is satisfied, the guests are happy.     

Operational Optimization -  Analysis of marketing & business activities to show future                                                            opportunities & optimization opportunities  

• Verification of the technical condition
• Review of service quality 
• Rerification of the goods inserts   

Cost & Sales Planning / Cost Savings & Increase In Sales  

• Improvement of workflows - operational optimization 
• You already save in purchasing - costs are minimized 
• Systematic & continuous marketing, events of any kind,higher sales can be planned 
• Budget preparation for meaningful and understandable BWAs                            (Economic evaluation)   

conceptual design 

• Develop a concept to position your newly established operation on the              market. 
• Development of a concept to give your existing gastronomy realignment. 
• Development of offers & unique selling points - expand and secure market          share.    

quality control  

We will regularly review your operations to maintain the standards we have achieved, ensuring long-term success.    

Social Media & PR Consulting -             Optimization of the homepage by presentation of                                                                                    Promotion, events and rooms  

• Important to maintain the relationship with your guests - regular customer            loyality 
• Important to win new customers 
• Targeted annual marketing planning         

Procure and takeover of the management  

Upon request, we offer an interim management, so that nothing stands in the way of a long-term security of your gastronomy.  

"YOUR TEAM" in the hospitality

• ACTIVE SALES IN SERVICE - Training & Coaching 
• MOTIVATION by owner & team - Competence & Quality increase sales 
• Selling service = Thinking & Trading in Customer Needs

SERVICE - Training  

• Optimization of service processes & management 
• Training the entire Team with expert guidance to competent salespeople 
• External appearance 
• Solid expertise - better service & sales situation 
• Customer contact must be active, what does the customer want, what is important to him - language positive & negative, dealing with complaints - guest satisfaction is important! 
• Perfect presentation   
• on new cash systems 
• Timekeeping

TEAM / STAFF / Employees Leadership  

• Change by an optimal working climate is a constant change of                 employees prevented! Very important! 
• Understand and improve social and entrepreneurial skills. 
• By optimizing internal communication - higher guest satisfaction!  

Attitude             

•  What does the ideal employee look like?       
• Professional interviewing        
• Assessment of an applicant        
• Job description, job description      
•  Schools & delegate tasks  

leadership             

•  How do you perform?       
• Evaluation of the employee      
• Motivation in the leadership (Praise & Set Goals - Carrot & Whip)       
• The red thread must be recognizable! - Leitmotif of the company      
• Training   

telephone training - telephone rhetoric 

• Telephone conversation difference to the personal conversation 
• Principles for correct speech 
• Correct message on the phone, friendly voice works wonders
• Positive vocabulary - customer orientation 
• During the phone conversation, it is important to listen actively and use the correct questioning technique 
• Master conflict situations & complaints in customer telephone calls -                   Refute objections in the telephone call 
• Successfully complete the call   

Time & Target Management  

• Learn effective work techniques to do the right thing at the right time! 
• Personal balance & satisfaction in the team & in the private environment is important 
• Self-assessment, "I can do it" - be determined! 
• Set priorities and formulate goals clearly 
• Analyze old habits 
• Improve task planning 
• Conduct meetings and delegate
• Set up a schedule, minimize disruptions and interruptions
• Handle daily paperwork & emails  

 Office organization 

• Simplify organization, this is less sought 
• Standardize work processes - Stress-free work! 
• Steps to the empty desk - tidying up on schedule
• Sort out unnecessary things
• Organize filing system to make filing easier 
• Standardization of working papers & forms 
• Self-responsibility through the control of work processes,                         competence & qualification

Should we have convinced you, we are gladly to hear from you.

Would be glad to hear from you and stay,   

Yours sincerely,                                                   

Daggi & Team

                                       Crisis management

► Set of measures to solve your problems!

You have a Crisis?

                                                                          Crisis

        ↓                        ↓                            ↓

Underutilized capacity             Financing error                     Wrong policy i                                                                                                                                                 in sales / service

     ↓              ↓              ↓                      ↓                 ↓

Private circumstances

                     External influences        

                                           Deficit in the calculation 

                                                                                     Deficits at staff        

                                                                                                                     Lack of entrepreneur                                                                                                                                      qualification

We can help?

                                                     Crisis management

     ↓                   ↓                   ↓                           ↓                        ↓

Renovation 

                   Management style  

                                              Operational early warning

                                   Early warning systems     

                           Insolvency act

© Copyright by Dagmar Bärwinkel